Williams College - Unsupported files for Groupdocs unable to render – Incident details

EMS Room Scheduler experiencing major outage

Unsupported files for Groupdocs unable to render

Resolved
Degraded performance
Started 14 days agoLasted about 2 hours

Affected

GLOW - (Canvas LMS)

Operational from 3:55 PM to 5:37 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.