Williams College - Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users – Incident details

Experiencing partially degraded performance

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

Resolved
Degraded performance
Started 2 months agoLasted about 6 hours

Affected

GLOW - (Canvas LMS)

Operational from 7:33 AM to 7:33 AM, Degraded performance from 7:33 AM to 1:26 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    We are currently investigating this issue.