Williams College - Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader. – Incident details

Experiencing partially degraded performance

Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader.

Resolved
Degraded performance
Started 3 months agoLasted about 4 hours

Affected

GLOW - (Canvas LMS)

Operational from 10:45 PM to 10:45 PM, Degraded performance from 10:45 PM to 2:49 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are currently investigating this issue.