Williams College - Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users – Incident details

EMS Room Scheduler experiencing major outage

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users

Resolved
Degraded performance
Started 6 months agoLasted 5 hours 53 minutes

Affected

Canvas LMS (Previously GLOW)

Degraded performance from 7:33 AM to 1:26 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.