Williams College - Service Degradation Affecting Zoom Services in Hong Kong – Incident details

EMS Room Scheduler experiencing major outage

Service Degradation Affecting Zoom Services in Hong Kong

Resolved
Degraded performance
Started about 1 month agoLasted 3 hours 7 minutes

Affected

Zoom Meetings

Degraded performance from 7:02 PM to 9:43 PM, Operational from 9:43 PM to 10:10 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    The service degradation affecting Zoom Services in Hong Kong has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • Identified
    UTC
    Identified

    We have successfully identified the root cause affecting Zoom Services in Hong Kong

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating a service degradation affecting Zoom Services in Hong Kong

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.