Users are experiencing incorrect images showing up in Classic Quizzes

Resolved

Degraded performance

Started about 2 months agoLasted about 5 hours

Affected

GLOW - (Canvas LMS)

Updates

Resolved
March 27, 2026 at 11:03 PM
Resolved
March 27, 2026 at 11:03 PM
This incident has been resolved.
Update
March 27, 2026 at 10:35 PM
Update
March 27, 2026 at 10:35 PM
We are continuing to work on a fix for this issue.
Identified
March 27, 2026 at 9:26 PM
Identified
March 27, 2026 at 9:26 PM
The issue has been identified and a fix is being implemented.
Investigating
March 27, 2026 at 9:02 PM
Investigating
March 27, 2026 at 9:02 PM
We are currently investigating this issue.
Update
March 27, 2026 at 8:42 PM
Update
March 27, 2026 at 8:42 PM
We are continuing to work on a fix for this issue.
Identified
March 27, 2026 at 8:11 PM
Identified
March 27, 2026 at 8:11 PM
The issue has been identified and a fix is being implemented.
Investigating
March 27, 2026 at 5:51 PM
Investigating
March 27, 2026 at 5:51 PM
We are currently investigating this issue.

Williams College - Users are experiencing incorrect images showing up in Classic Quizzes – Incident details