Williams College - Some users in the IAD region who are using a trust instance are unable to log into Canvas. – Incident details

EMS Room Scheduler experiencing major outage

Some users in the IAD region who are using a trust instance are unable to log into Canvas.

Resolved
Partial outage
Started 29 days agoLasted about 4 hours

Affected

GLOW - (Canvas LMS)

Operational from 11:22 PM to 3:13 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

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    We are continuing to investigate this issue.

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    We are continuing to investigate this issue.

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    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are currently investigating this issue.