Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas

Resolved

Degraded performance

Started 3 months agoLasted about 2 hours

Affected

GLOW - (Canvas LMS)

Updates

Resolved
February 25, 2026 at 12:56 AM
Resolved
February 25, 2026 at 12:56 AM
This incident has been resolved.
Monitoring
February 25, 2026 at 12:49 AM
Monitoring
February 25, 2026 at 12:49 AM
A fix has been implemented and we are monitoring the results.
Identified
February 25, 2026 at 12:12 AM
Identified
February 25, 2026 at 12:12 AM
The issue has been identified and a fix is being implemented.
Update
February 24, 2026 at 11:37 PM
Update
February 24, 2026 at 11:37 PM
We are continuing to investigate this issue.
Update
February 24, 2026 at 11:11 PM
Update
February 24, 2026 at 11:11 PM
We are continuing to investigate this issue.
Investigating
February 24, 2026 at 11:04 PM
Investigating
February 24, 2026 at 11:04 PM
We are currently investigating this issue.

Williams College - Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas – Incident details