Williams College - Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together. – Incident details

EMS Room Scheduler experiencing major outage

Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together.

Resolved
Degraded performance
Started about 1 month agoLasted 22 minutes

Affected

GLOW - (Canvas LMS)

Operational from 5:11 PM to 5:33 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.