Williams College - Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas – Incident details

Experiencing partially degraded performance

Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas

Resolved
Degraded performance
Started 4 months agoLasted about 2 hours

Affected

GLOW - (Canvas LMS)

Operational from 11:04 PM to 11:04 PM, Degraded performance from 11:04 PM to 12:56 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Update
    Update

    We are continuing to investigate this issue.

  • Update
    Update

    We are continuing to investigate this issue.

  • Investigating
    Investigating

    We are currently investigating this issue.