Williams College - Some Users are getting 502 errors when accessing New Quizzes – Incident details

Experiencing partially degraded performance

Some Users are getting 502 errors when accessing New Quizzes

Resolved
Degraded performance
Started 3 months agoLasted about 8 hours

Affected

GLOW - (Canvas LMS)

Operational from 3:13 PM to 3:13 PM, Degraded performance from 3:13 PM to 10:59 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Update
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    Investigating

    We are currently investigating this issue.