Williams College - Some users are experiencing errors when logging into Canvas on Android devices. – Incident details

Experiencing partially degraded performance

Some users are experiencing errors when logging into Canvas on Android devices.

Monitoring
Degraded performance
Started 5 days ago

Affected

GLOW - (Canvas LMS)

Operational from 12:13 AM to 12:13 AM, Degraded performance from 12:13 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    We are currently investigating this issue.