Williams College - New Quizzes may be down for some users – Incident details

EMS Room Scheduler experiencing major outage

New Quizzes may be down for some users

Resolved
Degraded performance
Started 24 days agoLasted about 1 hour

Affected

Canvas LMS (Previously GLOW)

Operational from 7:50 AM to 7:50 AM, Degraded performance from 7:50 AM to 9:10 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.