Williams College - Some users may experience error messages when grading Classic Quizzes – Incident details

EMS Room Scheduler experiencing major outage

Some users may experience error messages when grading Classic Quizzes

Resolved
Degraded performance
Started 4 months agoLasted about 2 hours

Affected

Canvas LMS (Previously GLOW)

Operational from 4:22 AM to 4:22 AM, Degraded performance from 4:22 AM to 6:17 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this issue.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is being implemented.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.