Williams College - Notice history

EMS Room Scheduler experiencing major outage

Williams College Website - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

EMS Room Scheduler - Major outage

22.50% uptime
Aug 2026 · 0.00%Sep · 0.00%Oct · 66.06%

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Aug 2026
Sep 2026
Oct 2026

Zoom Meetings - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Airtable → Airtable Service - Operational

100.0% uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Canvas LMS (Previously GLOW) - Operational

99.93% uptime
Aug 2026 · 99.81%Sep · 100.0%Oct · 100.0%

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Aug 2026
Sep 2026
Oct 2026

Notice history

View current status

Oct 2026

OCT12
Network Maintenance in SJC Datacenter: October 11, 2026
Planned5:00 AM – 5:00 AMUTC
  • Planned
    August 31, 2026 at 4:17 PMUTC
    Planned
    August 31, 2026 at 4:17 PMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

EMS Room Scheduler is back up
ResolvedMajor outage9 minutes
  • Resolved
    UTC
    Resolved
    EMS Room Scheduler is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    EMS Room Scheduler is down at the moment. This incident was automatically created by Instatus monitoring.
OCT5
Network Maintenance in SJC Datacenter: October 4, 2026
CompletedMaintenance4 hours
  • Completed
    October 05, 2026 at 9:00 AMUTC
    Completed
    October 05, 2026 at 9:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    October 05, 2026 at 5:00 AMUTC
    In progress
    October 05, 2026 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    October 05, 2026 at 4:00 AMUTC
    Update
    October 05, 2026 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 31, 2026 at 4:06 PMUTC
    Planned
    August 31, 2026 at 4:06 PMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events
Resolved1 hour 44 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.

    This incident has been resolved and the affected services have been restored.

Sep 2026

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users
ResolvedDegraded performance1 hour 59 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.

SEP29
Announcing Updated IP Address Ranges: September 28, 2026 (No Operational Impact)
CompletedMaintenance1 minute
SEP28
Network Maintenance in SJC Datacenter: September 27, 2026
CompletedMaintenance4 hours
  • Completed
    September 28, 2026 at 9:00 AMUTC
    Completed
    September 28, 2026 at 9:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    September 28, 2026 at 5:00 AMUTC
    In progress
    September 28, 2026 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    September 28, 2026 at 4:00 AMUTC
    Update
    September 28, 2026 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 31, 2026 at 7:47 AMUTC
    Planned
    August 31, 2026 at 7:47 AMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Service Degradation Affecting Apple Login for Zoom Sign-in.
ResolvedDegraded performance23 hours 39 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    The issue affecting a subset of users with Apple Login for Zoom Sign-in has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • Identified
    UTC
    Identified

    We have identified the service degradation affecting a subset of users with Apple Login for Zoom Sign-in.

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating a service degradation affecting a subset of users with Apple Login for Zoom Sign-in.

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.

SEP21
Network Maintenance in SJC Datacenter: September 20, 2026
CompletedMaintenance4 hours
  • Completed
    September 21, 2026 at 9:00 AMUTC
    Completed
    September 21, 2026 at 9:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    September 21, 2026 at 5:00 AMUTC
    In progress
    September 21, 2026 at 5:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    September 21, 2026 at 4:00 AMUTC
    Update
    September 21, 2026 at 4:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 31, 2026 at 7:56 AMUTC
    Planned
    August 31, 2026 at 7:56 AMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, Users may experience an impact for a brief amount of time for services mentioned.

Aug 2026

PDX Users getting a Website is under heavy Load (request timed out)
ResolvedPartial outage5 hours 17 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Update
    UTC
    Update

    We are continuing to investigate this issue, but we believe we have currently mitigated the error users were receiving.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Update
    UTC
    Update

    We are continuing to investigate this issue.

  • Investigating
    UTC
    Investigating

    We are currently investigating this issue.

EMS Room Scheduler is back up
ResolvedMajor outage9 minutes
  • Resolved
    UTC
    Resolved
    EMS Room Scheduler is back up. This incident was automatically resolved by Instatus monitoring.
  • Investigating
    UTC
    Investigating
    EMS Room Scheduler is down at the moment. This incident was automatically created by Instatus monitoring.
AUG31
Network Maintenance in SJC Datacenter: August 30, 2026
CompletedMaintenance
  • Completed
    August 25, 2026 at 7:10 PMUTC
    Completed
    August 25, 2026 at 7:10 PMUTC

    This maintenance has been cancelled.

  • Planned
    August 25, 2026 at 6:27 PMUTC
    Planned
    August 25, 2026 at 6:27 PMUTC

    Zoom will perform service maintenance at SJC Datacenter. During the maintenance window, users may experience an impact for a brief amount of time for services mentioned.

Service Degradation Affecting Zoom Services in Hong Kong
ResolvedDegraded performance3 hours 7 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved and the affected services have been restored.

  • Monitoring
    UTC
    Monitoring

    The service degradation affecting Zoom Services in Hong Kong has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • Identified
    UTC
    Identified

    We have successfully identified the root cause affecting Zoom Services in Hong Kong

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  • Investigating
    UTC
    Investigating

    We are currently investigating a service degradation affecting Zoom Services in Hong Kong

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.

AUG26
Zoom FileServer Release: August 25, 2026 (No Operational Impact)
CompletedMaintenance248 hours
  • Completed
    September 05, 2026 at 10:00 AMUTC
    Completed
    September 05, 2026 at 10:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    August 26, 2026 at 2:00 AMUTC
    In progress
    August 26, 2026 at 2:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    August 26, 2026 at 1:00 AMUTC
    Update
    August 26, 2026 at 1:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    August 22, 2026 at 4:48 AMUTC
    Planned
    August 22, 2026 at 4:48 AMUTC

    We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support.

    No operational impact is expected.

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